Sending digital files to the Burdette Law portal.

Thank you for scheduling a meeting with Burdette Law. We will employ one of the meeting methods described below. This page is designed to provide basic info. and an introduction to those types of meetings. We hope you'll find this to be a simple guide that helps avoid any confusion. Please take a look at the relevant section for the type of meeting.

You have been directed to this web page by either a text or an email automatically sent to you when you scheduled a meeting with us. The purpose of this page is to give you some help about the meeting means - video or audio, Since the pandemic started we've put a lot of work into making any legal process as easy for you as possible. No travel, no printing, no ink, no paper was our goal, and it continues to be. Check all the sections below, and if you run into an area that is a sticking point - remember, we're here to help.

See this video for basic info on 'zooming'. Elsewhere on this page you'll find a link to the Zoom app, then. -- click here to Zoom to our room

Zoom

Zoom has become very popular of late. The schools are heavily invested in Zoom and Tennessee courts have recently adopted Zoom and WebEx exclusively. So we recommend using one of the two. They are very easy to use, but if you want to see a Zoom tutorial video, there's a good basic one on this page.
If you are new to this system, here's where you can sign up for a free account Sign up for your Free Zoom Account / App

Enter our Zoom Room

Whether you're an old hand, or just signed up with Zoom, please click the link above to go to our Zoom room.

FaceTime contact christina@burdette-law-tn.com See elsewhere on this page for more info.

FaceTime

FaceTime is exclusive to Apple® products. If you have an iMac, iPad, or iPhone, MacBook FaceTime software is already installed and ready to use. Apple has installed a camera, mic, speakers in your device. What are you waiting for? No downloads are required for Apple® products, we simply exchange our Apple ID's and we're ready to see, hear, and easily exchange files, documents, etc. Rememember your little MacMini - he'll need a camera and mic (see, there was a reason it was inexpensive).

The FaceTime contact ID will be sent to you prior to the video conference.

Generally calling from (901) 756-6433 (901) 756-7878 See elsewhere on this page for more info.

Teleconference

Easy to use, you can call from anywhere. Everyone knows how to use one. What you may not have thought of is group calling on the phone. Our VOIP phone network system allows us to patch in multiple people located in multiple states. This becomes very convenient for things like a family law matter when family members may not be familar with using high tech types of computer equipment, smart phones, et cetera.

We may call from (901) 756-6433 (901) 756-7878 (202) 996-7007 (901) 860-4382 outbound only - (901) 854-0385

There are alternative means we can use, but demand to use them has been nearly non-existent.

Other meeting methods

The courts also use Webex, but clients rarely ask for it. It is superior for large meetings, but we do not hold large meetings. We do subscribe to Webex, so we can offer it if needed. Google Meet showed promise but has been made confusing by many changes - it's free, but unpopular. Teams tends to require a paid Office 365 subscription. Not everyone has that. We pay to use Zoom, and Webex, because the courts use it, and it is free for clients to use. FaceTime is already on your iPhone, so we use that, too. We've decided to avoid the systems that reqiure extra payments from users so as not to unduly burden clients.

For Webex please check - www.webex.com. Zoom is at www.zoom.com FaceTime is in your Apple phone or tablet or Macbook.

100% human SMS - (833) 270-8723 Our 901 SMS often connects to bots. See elsewhere on this page for more info.

SMS - MMS Texting

We do not try to have conversations via SMS - but - it does connect when email is often filtered out by work addresses or by big tech web page based email. Our 100% human SMS is - (833) 270-8723 - this line runs directly into your file on our secure client portal. We also extensively use - (901) 756-7878 for SMS and MMS, but it does have an auto-response bot. Its special virtue is that it can send and receive reasonable sized pdf and doc files - the 833 number cannot.

So remember - when files are getting firewalled / blocked - one workaround is sending doc's by texting to (901) 756-7878. You will get an auto responding bot, but it is more reliable than trying to exchange info from behind a corporate firewall in your office using your companies internet connection instead of your personal ISP.